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Privacy Policy

Effective Date: 05.03.2026

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Smart Laser & Manufacturing (hereinafter referred to as "SLM," "we," "our," or "us") values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.smartlasermfg.com or use our custom manufacturing services.

By using our website or services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information to better serve your manufacturing needs:

A. Personal & Business Information

  • Name and Job Title

  • Company Name and Industry

  • Email address and Phone number

  • Billing and Shipping addresses

  • Project Files: CAD drawings, blueprints, and technical specifications uploaded for quoting.

B. Non-Personal Information

  • IP address and browser type

  • Device information and operating system

  • Browsing behavior and interaction with our service pages

 

2. How We Collect Your Information

  • Directly from You: When you request a quote, upload project files, or contact our Forney, TX office.

  • Automatically: Through cookies and tracking technologies to optimize your experience on our site.

  • Professional Networks: Information from industrial platforms or marketing partners, as applicable.

 

3. How We Use Your Information

We use the collected information for the following professional purposes:

  • Production Management: To provide estimates, process orders, and manage high-volume production runs.

  • Communication: To discuss project specifications, send lead time updates, or provide 24-hour expedited service notifications.

  • Technical Optimization: To improve our website’s functionality and our in-house manufacturing workflows.

  • Legal Compliance: To meet industrial regulations and tax obligations.

 

4. Sharing Your Information

We do not sell your personal or project information to third parties. We only share information with:

  • Service Providers: Trusted partners assisting in logistics, payment processing, or specialized finishing services (e.g., coating/plating) if required by your project.

  • Legal Authorities: When required by law or to protect the safety and rights of Smart Laser & Manufacturing.

 

5. Technical Data & Intellectual Property

At SLM, we understand the sensitivity of your custom designs. Any drawings or CAD files uploaded via our "Get a Quote" form are treated with strict confidentiality and are used solely for the purpose of quoting and manufacturing your parts.

 

6. Cookies and Tracking

We use cookies to analyze website traffic and performance. You can manage your cookie preferences through your browser settings; however, this may affect the functionality of certain parts of our site.

 

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your information.

  • Opt-out of marketing communications.

    To exercise these rights, please contact our team directly.

 

8. Data Security

We implement robust security measures to protect your industrial data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

 

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our manufacturing processes or legal requirements. The "Effective Date" at the top will indicate the latest revision.

 

10. Contact Us

For questions regarding this policy or your project data, please contact us:

Smart Laser & Manufacturing

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